A French law threatens 50,000 jobs in Morocco
15 March 2026
A new French law on telephone canvassing threatens up to 50,000 jobs in Morocco. The government is preparing an emergency plan to diversify markets and preserve a sector worth (…)
Call centers
From life imprisonment in Brussels to life in Tangier: The incredible destiny of Mounir Iben Lakhal
21 January 2026
After serving a life sentence handed down in 1992 in Brussels, Mounir Iben Lakhal is now trying to rebuild his life in Tangier. Deported to Morocco in 2010, this 55-year-old (…)
A new French law threatens thousands of jobs in Morocco
3 November 2025
A new French law aimed at regulating telemarketing is about to have major economic repercussions. This measure, which will come into effect in 2026, is seen as a direct threat (…)
Morocco’s Call Center Crisis: French Law Threatens 10,000 Jobs
25 October 2025
The law on the prohibition of telephone canvassing adopted on May 21 by the French Parliament and which will come into force in August 2026 is already causing a shock wave in (…)
AI Disruption Sparks Call Center Crisis in Morocco
17 September 2025
A wave of layoffs is sweeping the call center sector, which employs thousands of young people in Morocco.
Energy Giant TotalEnergies Outsources to Morocco, Jeopardizing 163 Belgian Jobs
25 August 2025
TotalEnergies, a client of IKANBI Belgium for seven years, has announced its decision not to renew its contract with the Liège call center, following an international tender. (…)
French Telemarketing Law Threatens Moroccan Call Centers Amid AI Surge
21 August 2025
The law on telephone canvassing that will come into force in France in August 2026 will certainly affect the outsourcing sector in Morocco, already faced with the rise of (…)
French Telemarketing Law Threatens 90,000 Jobs in Morocco’s Call Center Industry
2 July 2025
The law on telephone canvassing in France, which is scheduled to come into force in 2026, could affect the offshore sector in Morocco.
French Telemarketing Ban Threatens 100,000 Jobs in Moroccan Call Centers
29 May 2025
The adoption on May 21 by the French Parliament of a law banning unsolicited telemarketing, which will come into effect in August 2026, is causing great concern in Morocco.
Morocco’s Call Centers Face Job Losses as France Bans Cold Calling
24 May 2025
The French Parliament has just passed a law banning cold calling. The measure, which will come into effect in August 2026, is a blow to the call center sector in Morocco, which (…)