Intelcia

Altice’s $24 Billion Debt Crisis: Patrick Drahi Eyes Sale of Moroccan Call Center Giant Intelcia

13 September 2025

Bogged down in a debt of 24 billion euros, the Altice group, majority-owned by the Moroccan businessman Patrick Drahi, owner of SFR, is seeking to get rid of Intelcia. A (…)

Moroccan Outsourcing Giant Intelcia Acquires French Customer Service Firm Coriolis

25 January 2023

Intelcia, the Moroccan leader in outsourcing, has grown, with the arrival of Coriolis Service, a French operator specialized in customer relationship management services for (…)

Moroccan BPO Giant Intelcia Expands to Caribbean, Opens Jamaica Office

23 September 2022

The Moroccan Business Process Outsourcing company Intelcia has opened a site in New Kingston, Jamaica. This is its first establishment in the Caribbean.

Moroccan Intelcia Expands Global Reach with Acquisition of Spanish CRM Giant Unísono

2 September 2021

The Spanish Unísono Group is now part of the portfolio of the Moroccan [Intelcia]. Through this acquisition approved by the Boards of Directors of the two groups on August 6, (…)

Offshoring Industry Faces Sharp Decline as COVID-19 Disrupts Global Operations

25 April 2020

The covid-19 crisis has spared no sector. Offshoring is suffering the consequences of the spread of the pandemic. A drop in turnover is announced for April 2020.

Moroccan Call Center Giant Intelcia Shifts 50% of Workforce to Remote Work Amid COVID-19

11 April 2020

To limit gatherings and comply with the health measures imposed by the countries hit by the covid-19 pandemic, the Intelcia group, operating in the customer relations sector, (…)

Moroccan Call Center Giant Intelcia Expands to US Market

6 February 2020

The Moroccan group Intelcia will be established in the United States in the very near future.