Moroccan Bank Reimburses Customers After Online Fraud Drains Accounts

Several CIH Bank accounts in Morocco have been drained through an unsecured website. Faced with customer complaints, the bank not only closed the site that allowed these fraudulent operations, but also decided to reimburse the victims.
Dozens of customers have noticed the fraudulent withdrawal of a certain amount from their account. These operations were done by bank card on a website with many flaws. To prevent such situations from happening again, CIH Bank has set up a team to detect the various malfunctions that allowed the fraud. It turns out that cards belonging to many banks and in several countries have been used without the knowledge of their holders.
On its official Facebook account, CIH Bank reassured its customers who have been abused that they will be fully reimbursed. The process is simple and consists of sending the name of the bank of which one is a customer through the CIHONLINE application or by calling the customer service. CIH Bank has also called on its customers to deactivate the e-commerce allocation after any online purchase, to no longer be victims of this type of fraud.
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