Comdata Monaco Employees Strike as Jobs Shift to Morocco, Citing Profit Motives

The 87 employees of Comdata Monaco - specialized in customer service outsourcing - are not giving up. Monday marked their 7th day of strike. They do not believe in the sincerity of the company that has decided to close its Monaco site, because its "characteristics do not allow it to meet the expectations of customers or the market", and to lay them off for economic reasons. According to them, the reasons are elsewhere.

"We have a core group of employees who have been here for 10, 15, or even 20 years, who are loyal to their jobs. As the quality assurance officer, I can tell you that these are people who are involved in their work, who meet the requirements of the clients since they are satisfied with our service. And here, it’s simply the Comdata Konecta group that has decided to restructure their activities in Morocco to make more profits. They have 300 million in turnover, so it’s not a company that’s doing badly," explains Zoulikha Sheila, trainer, quality reference at Comdata Monaco, an employee of the company for 15 years, to franceinfo.

This is not the first time this company, which has several in France, has decided to reduce its workforce. "In 2011 I came in, there were 3 floors, 800 employees, it was the second largest employer in Monaco. In 2016-2017, there was the takeover by Comdata and since the takeover it has deteriorated. They have outsourced part of the activity to Morocco, to Casablanca. We went from 800 employees to 87. Since the takeover, the conditions have deteriorated, we have lost a lot of benefits. They want to lay us off in a bad way, that is to say for economic reasons, but we don’t believe it. They want to outsource to make more money elsewhere," says Stéphane Cacciatore, technical advisor at Comdata for 11 years.

After three unsuccessful meetings to negotiate their redeployment in the group’s other subsidiaries, the management receives the employees on Wednesday, February 15.