Ryanair Flight Delay Strands Passengers at Rabat Airport for Days

Ryanair is once again under fire due to the delay of a flight to Paris from Rabat-Salé airport. The passengers had boarded a plane from the company at noon on Saturday and had waited for takeoff for six hours before being informed that a technical breakdown was preventing the plane from taking off, reports the academic, thinker and writer Driss El Guenbouri, in a post on his Facebook account.

"After the turmoil, all passengers were transferred to a hotel in Rabat to spend the night, after they refused to be transported to Malaga while waiting for a flight to Paris. This morning (Sunday), the passengers who have commitments and connections to other destinations from Paris have discovered that the company is still unable to set a takeoff time, and everyone is still stranded at the airport since seven o’clock in the morning, including the sick and people with reduced mobility," he continues.

For El Guenbouri, it is a "contempt for citizens, all the more so as the company has increased ticket prices despite the poor quality of services." Moroccan Internet users have reacted to his post. "Ryanair is generally an irresponsible company; it offers cheap flights but encounters many problems including breakdowns, delays, and flight cancellations, in addition to problems with airports on fees and with customers on baggage weight," fumes a Moroccan Internet user.