Morocco Taxis Overhaul: Government Digital Transformation Plan
Faced with the rise of mobile applications, the government is preparing a major overhaul of its taxi sector. The objective is clear: regulate the use of platforms to ease tensions and improve urban transport.
A detailed assessment is underway to build a legal framework adapted to new mobility solutions. Questioned by the Haraki group in the Chamber of Representatives, Interior Minister Abdelouafi Laftit clarified that this approach is inspired by national reality and foreign successes.
On Bladi.net : New developments for taxis in Morocco
The central challenge is to regulate ride-sharing platforms, whose proliferation creates significant friction with established professionals. State authorities are thus seeking to guarantee fair competition while protecting the rights of customers and drivers.
Legislation already requires prior approval to operate in intermediation or passenger transportation. Yet several operators continue to offer illegal services, ignoring cease-and-desist notices and legal action. In response, provincial agents and highway units are intensifying their field interventions. These patrols aim to crack down on violations, clean up permit management, and address complaints from users dissatisfied with their trips.
On Bladi.net : Taxi Crackdown in Morocco: The Great Cleanup Has Begun
Alongside enforcement, the administration is overseeing taxi reservation projects via telephone or smartphone. This legal digitalization is combined with a revamp of driver training. Initial and ongoing curricula will be strengthened to optimize customer service, generalize best practices, and familiarize professionals with the connected tools necessary for their daily operations.
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