Moroccan Judiciary Council Resolves 96% of Expatriate Complaints in 2022

These grievances mainly concerned appeals against judicial decisions and enforcement acts, as well as requests relating to pending cases and complaints outside the Council’s jurisdiction. The report specifies that the most frequent complaints and grievances were criminal complaints (163), civil complaints (103) and land complaints (78), while the others covered various subjects.

The CSPJ has taken several measures following the examination of the complaints and grievances of MREs in 2022, including informing the complainants about the subject of their complaint and the competence of the Council in this regard. In addition, 303 responses were provided to the complainants, and the complaints that did not fall within the Council’s jurisdiction were forwarded to the competent authorities. A total of 88 MREs were received at the CSPJ headquarters between June and September 2022, where they received information on the progress of their requests.

The MREs who visited the CSPJ headquarters mainly came from France (38.6%) and the Netherlands (17%). They made 126 requests, mainly requests for interviews (44%) and complaints (36%). To simplify procedures and improve communication with users, the CSPJ has set up a service to monitor grievances and requests for interviews since January 2021.

The report also indicates that 261 MREs appealed to various courts of appeal in Morocco during the summer of 2022, with the Court of Appeal of Casablanca receiving the largest number of these requests. In addition, 19,047 MREs were welcomed in first instance courts during this period, the majority of them going to the judicial district of Casablanca, followed by those of Béni Mellal and Settat.