Moroccan Caretaker Saves Elderly Woman Heat Wave France

Thursday morning, as the thermometer approaches 40°C, Moulay Bahsine grows concerned when he cannot reach Andrée. When the octogenarian does not answer either the phone or the doorbell, he retrieves a key from a neighbor and forces the security latch with a screwdriver. He discovers her motionless in her living room. "She was face down on the ground, her body wedged between two sofas," he recounts. Trapped for four hours and unable to activate her emergency alarm, the victim is still breathing. The fifty-year-old then improvises first aid for twenty minutes, following the firefighters’ instructions: applying cold towels, ventilation with a piece of cardboard, and hydration with a dropper.

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This quick response reflects this professional’s ultra-personalized approach. A former activities coordinator at vacation villages in Agadir, he has worked for thirty-five years within the Lyautey residence. Installed in a spacious office, he knows the habits of each resident perfectly. Every morning, he conducts an external round to scrutinize the facades. By instinct, he spots the slightest anomaly, such as an unusually closed shutter or the absence of a regular resident at their window, and does not hesitate to go knock on doors whenever a situation seems suspicious to him.

Facing extreme temperatures, the management of the Public Housing Office (OPH) Rives de Seine Habitat had expressly asked its employees to monitor vulnerable profiles. In this vast complex of 525 dwellings where seniors sometimes represent up to 60% of occupants, the caretaker relies on a detailed list containing several phone numbers per person. He systematically contacts isolated tenants to ensure their health status and immediately addresses any internal reports.

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Hospitalized urgently, the octogenarian gradually recovers but remains under strict medical supervision. On Saturday, the deputy general director of the OPH and director of the local agency, Fabrice Billard, came in person to commend his employee’s heroism, stating in the columns of the daily newspaper Le Parisien: "He saved her life. Mr. Bahsine is a man of heart." To support residents, the office also opened an air-conditioned room during the day, allowing tenants to cool off and rebuild social connections.