Cutting off water without notice is illegal... a Moroccan has Amendis condemned

The message is clear: cutting off water without warning now comes at a high cost. At the beginning of this week, the courts ruled in favor of a resident of Tangier who had dragged the giant of water and electricity distribution to court. The case goes back to last summer, specifically August 18 and 19, 2025. The plaintiff had found himself without water for more than ten hours, without any prior notification from Amendis.

Far from resigning himself, the citizen had the interruption recorded by a report and brought the matter to court. The administrative court ruled in his favor, considering that this "dry" cut-off was a flagrant violation of the principles of public service, the golden rule of which is the continuity of services. The judge considered that the delegatee had failed in its contractual and legal duties, particularly in terms of communication with its users.

The verdict thus condemns Amendis to pay 7,000 dirhams in damages to the plaintiff. While the court rejected the client’s other claims, it ordered the company to pay the court costs. This judgment constitutes a major legal precedent: it confirms that unpaid bills or works do not justify arbitrary cuts and that the Moroccan consumer has effective recourse to assert his rights against the abuses of the concessionaires.