Air Arabia Maroc Among Low-Cost Airlines Defying Tax Refund Law for Missed Flights

While Article L224-66 of the Consumer Code provides that travelers who miss their flights for various reasons can obtain a refund of the airport tax (indicated by the letters QW on your ticket) and the passenger fee (indicated by the letters QX on your ticket) included in the ticket price within 30 days of receiving the request, low-cost airlines refuse to comply with this requirement.

These companies number 12. They have still not refunded the legally required taxes, eight weeks after the request for return of funds (i.e. after the date of takeoff of the last flight), reports Air Journal. According to a non-exclusive list from the cheap flight specialist Bourse-des-vols, these would be Air Arabia, Fly Big, Lumiwings and Hinterland Aviation who "have officially and categorically stated that they do not refund taxes" and Amakusa Airlines, Peach Airlines, Air Seoul, Fly Gangwon, Tigerair Taiwan, Jazeera Airways, Albawings and Allegiant Air who "remain unreachable on the issue".