Royal Air Maroc loses €4,340 kite gear bag; Dutch court awards passenger €1,225
A traveler took legal action in the Netherlands after her kitesurfing equipment disappeared on a Royal Air Maroc trip from Amsterdam to Dakhla. She sought the return of belongings valued at 4,340 euros after using an AirTag to track them.
On April 22, 2024, the passenger checked her bag in at Amsterdam before boarding flights AT851 and AT1420, with a connection in Casablanca. In Dakhla, the bag was not delivered to her, even after the next flight. She reported it missing at the airport.
The bag contained an AirTag, a small Apple tracking device. The tracking app showed a location in Casablanca, outside the airport. A company is based at that address. The passenger submitted this location to the Noord-Holland court in the Netherlands, according to the March 25, 2026 ruling, published on October 29.
In court, her main request was to have her belongings returned. Failing that, she sought compensation, submitting proof of purchase for her equipment.
Why the judge refuses to order the bag’s return
The court draws a decisive distinction. The tracking tag gives the device’s location, but its location outside the airport does not prove that Royal Air Maroc still has the bag. The judge therefore rejects the request to order the airline to return it.
The court nonetheless finds that the bag disappeared while it was in the carrier’s care. Royal Air Maroc must therefore compensate the traveler, even though she does not get her equipment back.
On Bladi.net : Royal Air Maroc: 18 months of battle to be compensated after lost luggage
The receipts put the value of the equipment at 4,340.14 euros. The court notes that the passenger had not made a special declaration of value when checking in. It awards her 1,225.79 euros in compensation and also orders RAM to pay 598.04 euros in legal costs.
