Royal Air Maroc Fined $350,000 for Lost Luggage in Liberia Case
Royal Air Maroc (RAM) has been ordered to pay $350,000 in damages for the loss of a passenger’s luggage in Liberia.
This case dates back to 2014, when Findly Karnga, a Liberian lawyer, could not find his luggage upon returning from a trip. Ten days after its disappearance, there was still no news.
According to the Liberian press, RAM had responded, in its investigations, that his luggage had not been loaded on the flight he was supposed to take, due to excess weight in his suitcases. According to the Moroccan airline, this passenger would have refused to pay the bill that RAM would have presented him for this excess baggage.
After exhausting all procedures with Royal Air Maroc and making multiple unsuccessful contacts with the airline’s agencies in Morocco and Monrovia, the lawyer filed a complaint against RAM in the fall of 2015. In his complaint, the victim would have initially claimed the payment of a $1 million fine to RAM.
At the end of the trial that took place in a civil court in Monrovia, the verdict, handed down at the end of the five-year-old proceedings, is unappealable. The national air carrier was ordered to pay him $350,000 in damages.
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