Morocco’s Police Chief Demands Faster Response to Citizen Complaints
In a note sent to all its services last Monday, the Director General of National Security (DGSN) calls for "immediate and positive treatment" of complaints filed by Moroccans, whether at the level of police stations or services providing on-call duty.
Abdellatif Hammouchi demands more seriousness and rigor from his men in the exercise of their duties. In his new directives, he has invited the police officers to "show a sense of responsibility when welcoming users, and to immediately respond to all their needs".
He asks them to be aware that "any citizen who addresses the police, surely has an urgent grievance that requires urgent police intervention and a legal procedure that must be immediately initiated and followed up".
This service note from the DGSN/DGST director aims to improve the quality of services provided to users, who often complain about the slowness that characterizes the processing of their files.
Related Articles
-
Moroccan Tax Fraud Scandal: Money Laundering Ring Exposed in Casablanca-Tangier Business Corridor
29 July 2025
-
Moroccan Expats Face Hidden Tax on Dream Homes: 300m² Threshold Triggers Costly Declarations
29 July 2025
-
Morocco’s King Mohammed VI to Mark 26th Throne Anniversary with Nationwide Address and Military Ceremonies
29 July 2025
-
Soaring Prices Shatter Summer Dreams: Dutch-Moroccans Face Costly Homecoming in Rif Region
29 July 2025
-
Scandal Erupts: Moroccan Politicians Implicated in Illegal Hotel Scheme and Health Violations
29 July 2025