Morocco Considers ’Smile Bonus’ to Boost Civil Service Morale and Public Trust

In Morocco, the crisis of confidence is proven. There is "a great expectation in the country, caused by a loss of confidence," laments Ahmed Reda Chami, member of the special commission on the development model (CSMD). Also, the deputy Noureddine Mediane proposes this recipe as banal as it is surprising, to restore the Moroccan’s confidence in the institutions of his country: the establishment of a "smile bonus" for civil servants, reports the daily Al Ahdath Al Maghribia.

The opposition deputy does not accept that the civil servants of the public administration receive citizens with a frowning face. This fear of the administration even reaches the parliamentarians, notes the president of the Istiqlal parliamentary group, during his intervention during the meeting of the Finance Commission, held on November 5 and dedicated to the examination of the budget of the Ministry of Economy and Public Administration Reform, reports the same source. A behavior to be removed from the customs of the administration, he indicates, continuing that this reception was born of an accumulation of years of fear cultivated during the protectorate and the beginning of independence.

What efforts, time, conferences and studies commissioned from consulting firms, devoted to the reform of the public administration! Without tangible results, concludes the daily.