Emirates Enhances Moroccan Travel Agent Partnerships with Exclusive Platform Access

After the one in October 2020, Emirates is launching a new initiative for travel agencies. This is part of the implementation of its action plan. "Our goal is to enable our business partners to offer an even better customer experience, and we are pleased to present them with the next series of new exclusive features and benefits on Emirates Gateway. This platform has been created to address the shortcomings of existing systems and offer a wide range of additional content and options to agents," said Adnan Kazim, Emirates’ Chief Commercial Officer.

The possibility is offered to agencies not registered with Emirates Gateway to continue to access Emirates’ EDIFACT content through the airline’s GDS partners, Amadeus, Travelport, Travelsky, Infini and Sirena. However, to offset the higher cost that Emirates has to bear due to GDS distribution, as of July 1, 2021, bookings made via GDS will incur a distribution surcharge ranging from $14 to $25 per ticket depending on the travel distance.

The airline is discussing with interested business partners so that they use the Emirates Gateway platform, which provides access to the widest range of Emirates fare products, including exclusive content not available in indirect channels, and where bookings will not incur a distribution surcharge.

The NDC that will be available to agents via Emirates Gateway as of July 1 includes: access to differentiated ticket prices such as dedicated promotional fares and pre-sales; the ability to sell excess baggage, which improves the customer experience; access to rich content; differentiated pricing for certain ancillary services and faster access to new additional products. The content of Emirates Gateway is accessible through Emirates Booking Portal, Emirates Gateway Direct and Emirates Gateway Sync.