Orange Morocco Faces Backlash Over High Prices Compared to European and African Markets

The prices of Orange Morocco’s services are triple or quadruple those practiced in countries like France, Spain, Poland in Europe, or Egypt and Tunisia in Africa, observes Al3omk, denouncing the pricing policy of the French telecoms giant in the kingdom. While Orange offers what it considers "promotional" and "attractive" offers in certain countries, it continues to maintain high prices in Morocco, it is noted.

For example, Orange Spain offers its customers a subscription (unlimited calls and 5G internet) for 37 euros (about 370 dirhams) and another (calls and 100 GB internet) for 15 euros (about 150 dirhams). Meanwhile, Orange Morocco does not offer any unlimited offers to its customers and is slow to move to 5G, notes the publication. In the case of France, the rates offered by Orange amount to 36 euros (about 360 dirhams) for an unlimited subscription (calls and 200 GB of 5G internet), compared to five hours of calls and 40 GB of Internet for 200 dirhams per month in Morocco.

The gap is more important when it comes to fiber optic. In Morocco, a 20 Mb/s connection costs 250 dirhams per month, while it is offered at 49.9 Tunisian dinars (about 160 dirhams) in Tunisia. In Egypt, Orange offers 30 Mb/s for 160 Egyptian pounds (32 dirhams), ten times less than the rate charged in Morocco. In Spain, 1 Gb/s with the right to 90 TV channels and a fixed telephone line is billed at 33 euros (about 330 dirhams). A similar offer costs 649 dirhams in Morocco. Faced with this disparity in prices, Orange Morocco is called upon to review its pricing policy and improve the quality of its services.